Position Title: Sales Representative

Reports to: General Manager

Position Summary: Leads efforts to develop new customer relationships and retain existing customers, grow sales of primary ready-mix products as well as value added products and available aggregates and new applications, investigate and/or provide technical information and assistance to improve customers’ existing processes and production.

Duties and Responsibilities:

  • Strives to meet customer expectations without exception and achieve highly positive customer satisfaction consistent with strategic objectives
  • Develops extensive working relationships with customers, as well as other departments, such as dispatch, quality control and production, in order to ensure customer needs are addressed
  • Develops individual strategic plans for account development and the benchmarking to key indicators (Volume, price, efficiency) that will be used as a guide to achieve company sales objectives.
  • Meet or exceed company Safety Standards and act as a role model and mentor for co-workers at plant and project sites.
  • Prepares and handles applicable activities associated with contract administration
  • Provides on-going office support related to the sales effort including accurate project specifications and collections
  • Serves as immediate interface for customer problem resolution
  • Facilitates the expansion of sales to existing customers and the development of sales to new customers
  • Supports a geographic territory and gathers information on area growth and construction activity that will enable CRMP to capitalize on market opportunities.
  • Gathers pertinent information on competition in geographic territory in order to make informed decisions in preparing bid packages and strategic initiatives
  • May implement new technology/products and/or act as technical adviser
  • Make individual sales calls to existing customers and arrange job site coordination
  • Maintains excellent customer communications regarding timely deliveries, compliment/complaints, accurate orders, and job-site preparation

Educations/Technical Requirements:

  • College degree in sales/marketing, general business or related discipline or equivalent business experience preferred
  • Previous sales experience in concrete/aggregate or similar industrial construction field highly desirable.
  • Superior sales competence with strong persuasive abilities
  • Computer/PC package expertise